Privacy Policy

1. Introduction

This Privacy Policy explains how ShivMarg.live ("ShivMarg", "we", "our", "us") collects, uses, stores, protects, and discloses information when you use our website or services. By using ShivMarg.live you agree to this Privacy Policy.

2. Information We Collect

To provide personalized spiritual services, improve our platform, maintain account security, and enhance your overall experience, ShivMarg may collect different types of information depending on how you interact with our website, mobile application, and devotional tools. Some information is voluntarily provided by you, while other information is collected automatically through your browser or device.

2.1 Personal Information You Provide

When you create an account, contact us, participate in community activities, subscribe to newsletters, or use personalized features, we may collect information such as:

• Full Name
• Display Name or Username
• Email Address
• Profile Photograph (if uploaded)
• Date of Birth (if provided)
• Gender (optional)
• Language Preferences
• Country, State, or City (optional)
• Password (stored securely in encrypted/hashed form)
• Profile Biography or About Information (optional)

2.2 Account Registration Information

When you register for a ShivMarg account, we may collect information required to create and maintain your account, including:

• Email verification status.
• Unique User ID.
• Account creation date.
• Last login information.
• Account status.
• Login history (where applicable).
• Authentication tokens or session identifiers.

2.3 Information You Submit

We collect information that you voluntarily submit while using ShivMarg services, including:

• Comments on articles, mantras, aartis, stotras, and devotional pages.
• Contact form messages.
• Support requests.
• Feedback and suggestions.
• Bug reports.
• Feature requests.
• Prayer requests (if available).
• Questions submitted to our team.

2.4 Newsletter & Email Subscription

If you subscribe to our newsletter or devotional updates, we may collect:

• Email address.
• Subscription preferences.
• Email delivery status.
• Email open and click statistics (where supported).
• Subscription and unsubscribe history.

2.5 User Generated Content

ShivMarg may allow registered users to contribute devotional content. Information submitted by you may include:

• Articles about Hindu festivals.
• Mantra explanations.
• Puja guides.
• Devotional blogs.
• Spiritual experiences.
• Educational religious content.
• Comments and replies.

Depending on your privacy settings and moderation status, this content may become publicly visible on ShivMarg.

2.6 Information from Devotional Features

When you use ShivMarg's personalized spiritual tools, additional information may be collected as described in Section 5 – Spiritual Tools, Personal Records & User Activities. This may include jap records, daily puja history, devotional milestones, family participation, reminder preferences, and related activity.

2.7 Information We Do NOT Collect

• Government-issued identification numbers.
• Financial account or payment card details.
• Bank account information.
• Passwords for third-party services.
• Biometric information.
• Health records.
• Precise real-time location.

We encourage users not to submit sensitive personal information through comments, public posts, or contact forms unless specifically requested by ShivMarg for a legitimate purpose.

3. Information Collected Automatically

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Visit duration
• Referral source
• Date and time

4. Cookies & Local Storage

We use cookies and browser local storage to remember preferences, improve performance, maintain login sessions, store Jap Counter settings, language preferences, and enhance your browsing experience. You may disable cookies through your browser, although certain features may not function correctly.

5. Spiritual Tools, Personal Records & User Activities

ShivMarg is designed to provide a personalized spiritual experience. Several devotional tools available on our platform allow users to track their spiritual journey, maintain personal records, participate with family members, and receive reminders for daily religious practices. The information collected through these tools is used solely to provide the requested functionality, improve user experience, and personalize devotional services.

5.1 Jap Counter & Jap History

When you use the ShivMarg Jap Counter, we may securely store your jap records to help you monitor your spiritual progress. Depending on the features you choose to use, we may store:

• Total number of mantra chants completed.
• Name of the mantra being chanted.
• Date and time of each jap session.
• Daily, weekly, monthly, and lifetime jap statistics.
• Personal jap goals and completion progress.
• Streaks, milestones, and achievements.
• Favorite mantras selected by you.
• Optional personal notes related to your spiritual practice.

This information is available only within your account and helps you maintain a continuous spiritual record across devices.

5.2 Daily Puja Tracker

ShivMarg allows users to maintain a personal Daily Puja record. Information that may be stored includes:

• Daily Puja completion status.
• Date and time of each completed puja.
• Selected deity or puja type.
• Personal puja notes.
• Special vrat or festival participation.
• Prayer goals and devotional routines.
• Historical puja records and statistics.

5.3 Family Spiritual Dashboard

Users may invite family members to participate in shared spiritual activities. When this feature is enabled, family members who have been granted appropriate permission may be able to view shared devotional information, including:

• Family members' Jap progress.
• Daily Puja completion.
• Shared devotional challenges.
• Collective family spiritual goals.
• Festival participation records.
• Leaderboards or family contribution summaries (if available).

Family data is shared only with members who are part of your approved family group.

5.4 Daily Reminder Notifications

If you enable notifications, ShivMarg may send reminders through your browser, mobile application, or email to help you maintain your spiritual routine. These reminders may include:

• Daily Jap reminders.
• Daily Puja reminders.
• Missed Puja notifications.
• Missed Jap reminders.
• Festival reminders.
• Ekadashi, Pradosh, Shivratri, Purnima and Amavasya reminders.
• Sankalp challenge notifications.
• Personal milestone celebrations.

Notification preferences can be changed or disabled at any time from your account settings or your device settings.

5.5 Mobile Application Synchronization

If you use the ShivMarg mobile application, your devotional records may be synchronized securely between the website and the mobile application so that your spiritual progress remains available across all supported devices.

5.6 Email Communications

If you subscribe to ShivMarg emails, we may send:

• New articles.
• Festival guides.
• New mantras, stotras, aartis and chalisa updates.
• Panchang updates.
• Important website announcements.
• Security alerts.
• Feature announcements.
• Spiritual newsletters.

You may unsubscribe from promotional emails at any time using the unsubscribe link provided in each email.

5.7 User Generated Content

ShivMarg may allow registered users to contribute devotional content. Depending on available features, users may be able to:

• Write articles related to Hindu festivals.
• Publish devotional blogs.
• Share mantra meanings and explanations.
• Submit spiritual experiences.
• Write puja guides.
• Create educational devotional content.
• Comment on articles.

Content submitted by users may become publicly visible after moderation. We reserve the right to edit, reject, or remove content that violates our Terms of Service or Community Guidelines.

5.8 Profile & Activity Dashboard

Your ShivMarg profile may display your personal devotional activity and account information, including:

• Profile information.
• Account creation date.
• Total Jap count.
• Daily Puja history.
• Festival participation.
• Saved mantras.
• Bookmarked articles.
• Reading history.
• Comments posted.
• Articles published by you.
• Notification history.
• Email subscription preferences.
• Device sessions (where available).
• Recent account activity.
• Achievement badges and devotional milestones (if introduced).

5.9 Future Spiritual Features

As ShivMarg continues to evolve, additional devotional tools may become available, including digital spiritual diaries, sankalp tracking, family challenges, temple visit history, donation records, audio playlists, meditation timers, AI-assisted spiritual guidance, personalized recommendations, and other features designed to enhance your spiritual journey. Whenever new features involve the collection of personal information, this Privacy Policy will be updated accordingly.

We do not sell your spiritual records, devotional history, or personal religious activity to third parties. Information collected through these tools is used only to provide requested services, personalize your experience, improve platform functionality, maintain synchronization across devices, and ensure the proper operation and security of ShivMarg.

6. Comments

Comments submitted by users may display the name, profile image (if available), comment text, and posting date publicly. We reserve the right to moderate, edit, or remove spam, abusive, misleading, or unlawful comments.

7. Email Communications

If you subscribe to newsletters or contact us, we may send service announcements, devotional updates, festival reminders, newsletters, security notifications, and responses to your inquiries. You can unsubscribe at any time.

8. Advertising & Affiliate Links

ShivMarg may display advertisements including Google AdSense and affiliate links such as Amazon Associates. Clicking affiliate links may result in commissions at no additional cost to you. Third-party advertisers may use cookies according to their own privacy policies.

9. Analytics

We may use analytics services to understand website traffic, improve performance, identify technical issues, and enhance user experience. Analytics providers may collect technical usage information according to their own privacy policies.

10. Push Notifications

If enabled, we may send devotional reminders, festival alerts, Panchang updates, or important service notifications. You can disable notifications at any time through your browser or device settings.

11. Data Sharing

We do not sell your personal information. Data may be shared only with trusted service providers required for hosting, analytics, email delivery, payment processing (if introduced), legal compliance, fraud prevention, or security purposes.

12. Data Security

We implement administrative, technical, and organizational safeguards designed to protect your information. However, no Internet transmission or storage method can be guaranteed to be 100% secure.

13. Children's Privacy

Our services are intended for general audiences. We do not knowingly collect personal information from children where prohibited by applicable law.

14. Your Rights

• Access your information.
• Correct inaccurate information.
• Request deletion where legally applicable.
• Withdraw consent where processing depends on consent.
• Contact us regarding privacy concerns.

15. Data Retention

We retain information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, maintain security, and enforce our policies.

16. Third-Party Links

Our website may contain links to YouTube, Google, Amazon, social media platforms, and other external websites. Their privacy practices are governed by their own policies.

17. Compliance

We strive to comply with applicable privacy regulations including India's Digital Personal Data Protection Act (DPDP Act, 2023) and other applicable laws where relevant.

18. Changes to this Policy

We may update this Privacy Policy periodically. Material updates will be reflected by revising the effective date on this page.

19. Contact Us

If you have questions regarding this Privacy Policy, please contact us using the contact page on ShivMarg.live or email your official support address.

20. Consent

By accessing or using ShivMarg.live, you acknowledge that you have read, understood, and agreed to this Privacy Policy.